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99 Designs Website Review & Ratings + 99 Designs Coupons

99 Designs: Products & Services

99 Designs is an online marketplace for crowdsourced graphic design. At 99 Designs, you can launch your own "Design Contest" and collaborate with designers who will submit their concepts and compete to win your prize. Finally, you get to choose your favorite design and award the designer. Along with the final design, you will also receive the copyright to the original artwork. Customers can request for various designs such as logo, web page, mobile app, business card, postcard, t-shirt and more.

99 Designs: Company Background

99 Designs was founded by Mark Harbottle who had the idea to pioneer a new kind of marketplace for graphic design. This eventually led to the launching of 99 Designs in February 2008. Mark Harbottle and co-founder Matt Mickiewicz are founders of a successful online media and publishing company, SitePoint. The aim of the 99 Designs is to be a platform where designers can demonstrate their skills and communicate with their peers and clients. The company has offices in San Fransisco, Melbourne and Berlin. 

99 Designs: Customer Feedback & Reviews

As a reputable source in the graphic design industry, 99 Designs has enjoyed a good reputation among its customers. The company has received a 5/5 rating on Reseller Ratings based on the reviews from over 50 customers. The following are some snippets of comments given by their customers:

"Great value. For $299 I basically got a brand identity. I don't see how you can beat that. The design process helped me refine my own concepts of what the company should be." - brownelf (Nov 23,2012)

"Great service and I'm delighted with the result - a logo and business card design for my new business. The standard of design was generally fantastic, the designer very responsive to feedback, and from contest submission to receiving the winning files was just 48 hours. I would highly recommend it." - jfdimark (Sep 07,2012)

"Fantastic, timely, cost effective. Easy to use and as a first time user, pleasantly surprised of the quality and professionalism." - classycaren (Dec 04,2012)

99 Designs: Business Credibility & Trustworthiness

99 Designs is currently not a BBB accredited business. Their BBB page shows that the business is not yet rated. However, the company has received quite a huge coverage from popular media outlets such as The New York Times, The Wall Street Journal, Forbes, Entrepreneur Magazine and TechCrunch. 

On top of that, 99 Designs further increased their business credibility when the company was awarded the prestigious Webby People's Voice Award for Best Web Service & Application of the Year in 2010. 

99 Designs: Website Popularity & Google Ranking

According to Alexa.com, 99 Designs website has a three-month global traffic rank of 2,574 and US traffic rank of 2,160 - a ranking which is well above average. The website has an excellent online reputation, with over 5,000 sites linking in. Statistics show that approximately 25% of visitors are from the US, and regional traffic rank shows that the website is also popular among many Asian and European countries. 

Based on the data obtained from Compete.com, the website has received 77,906 unique visitors in November 2012. This figure ranks the website at #24,137 (by UVS). The graph shows that the number of unique visitors to the website has increased steadily since September 2012. In terms of competitiveness, 99 Designs website occupies the #2 spot in the list of 5 websites of the same category. 

The website's Google PageRank is 6/10.

99 Designs: Social Media Presence

In line with their excellent reputation, 99 Designs has also established a strong social media presence. Their Facebook page has received over 36,000 likes so far. The page is updated frequently with pictures of designs submitted by the designers, tips for designers, and the latest information on the company as well as related news and events in graphic design. They also use this page as a platform to interact with customers and designers. 

The company has established a huge following on Twitter as well, where they have over 14,000 tweets and more than 66,000 followers to date. Like their Facebook page, the Twitter page is also updated regularly with tweets on current contests, announcements and useful tips for designers. 

99 Designs operates 2 blogs - one for designers and another one for customers. The designer blog is intended to be a platform for the design community to learn some great advice and help to build their portfolio. The customer blog is where they highlight exemplary companies as well as share useful tips, insights and resources to inspire customers. 

99 Designs: Website Security & Safety

The company does not display any website security certification or seals on their website, however in the Privacy Policy section in the website, they claim to use a variety of industry-standard security technologies and procedures to protect customer's data. A password is also required when a user wants to access his/her account information. 

Google Safe Browsing diagnostic page shows that the website of 99 Designs is not listed as suspicious. No malicious software and content have been hosted on the website over the past 90 days. 

99 Designs: Pricing & Packages

Prices that are offered by 99 Designs vary depending on the type of design category that is requested. Social media page designs cost the least, while mobile app and website designs are the most expensive. 

There are three types of package offered for a customer to run a design contest. The price range for each of this package is as follows:

  • Bronze: $149.00 - $599.00 
  • Silver: $299.00 - $899.00
  • Gold: $499.00 - $1599.00

The prices for each package include the designer prize for the contest and all fees and commissions that are involved. Some of the packages are priced cheaper than offered by their competitors, while others cost slightly more. 

99 Designs: Shipping Rates & Policies

Since 99 Designs is an online marketplace for graphic design and not an online retailer of goods, there is no shipping and delivery involved. Customers will receive their design from the winner of the design contest according to the Design Handover Process. At the end of the Design Handover Process, customers can access the files from the Design Handover page on their contest page. 

99 Designs: Payment Methods Accepted

99 Designs accepts payment made with major credit cards such as Visa, Mastercard and American Express. Customers who have a PayPal account can also make their payment via PayPal. The currency that you will be charged in depends on which 99 Designs website you use to launch your contest and make the payment. You can pay in USD (at www.99designs.com), AUD (at www.99designs.com.au), CAD (www.99designs.ca) and GBP (www.99designs.co.uk).

99 Designs: Returns, Refunds & Exchange Policy

99 Designs offers a 100% money-back guarantee in case you as a customer are not satisfied with the the designs that you received. There are three exceptions to this guarantee:

  • No refund will be issued for your contest once you have chosen the finalists and entered the final round
  • Refund requests should be requested within 60 days of payment
  • 99 Designs cannot refund guaranteed contests

To request for a refund, you should contact 99 Designs during business hours at the following number:

  • San Francisco: 8am-5pm PST 1-800-513-1678 (from USA or Canada) or +1 800-513-1678 (from any other country)
  • Australia: 9am-5pm AEDT 03 9988 6399 (From Australia)
  • United Kingdom: 9am-9pm GMT +44 203 514 9220
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